If you are a member of the public and have a concern about a child or young person’s welfare who lives in County Durham, call First Contact on 03000 267 979.
First Contact brings together children’s services staff with partners such as Durham Constabulary and health services.
You can find more information about First Contact on Durham County Council’s website.
You can also speak to a professional that you are already working with such as a teacher, GP or health visitor for further support.
If you are a professional and have a safeguarding concern and are worried about a child you must make a written referral by completing the Safeguarding Referral Form.docx and emailing to firstcontact@durham.gov.uk. If you have an urgent concern call First Contact on 03000 267 979 immediately, and follow up with a written referral.