One Point Service
The One Point Service is part of the broader Early Help System and consists of 15 Family Centres and 7 Intensive Family Support Teams. One Point staff are often co-located with 0-25 Family Health Service colleagues and Families First teams (Safeguarding).
The One Point Service works with families and adopts a 'Think Family' approach. Think Family is a way of thinking and working that encourages staff to consider the whole family when carrying out work with individual children or adults. This is based on evidence which shows that if one person in a family is experiencing problems, it can have an effect on other members of the family. By considering and addressing the needs of all family members it is more likely that positive changes takes place. The One Point Service provides a variety of free advice and support and a range of activities for children, young people and families. It supports children, young people and their families from early pregnancy to the age of 19 years and for some children and young people who have a disability, up to the age of 25 years. See more information on the support One Point provides to families. For professionals who have early help worries about a family and have consent to share these worries a 'request for early help' can be made. If it is agreed between the professional and the Early Help Triage Worker that One Point is the most appropriate service to support the family this will be agreed through the ‘Requesting Early Help’ process. Team Around the Family (TAF) meetings are an essential part of the early help process. Key elements of a good meeting are: The meeting is normally organised and chaired by the key contact person (the lead worker) which could be any professional working with the family. To help lead workers with this process there are a number of template documents below. If you require support in arranging and/or chairing your first TAF then please contact an Early Help Advisor who will be happy to support you. Related documents Single Assessment and Team Around the Family: A Guide for Parents Group Learning takes place regularly within the One Point Service and involves practitioners working with colleagues discussing a family that is open to them where they may be stuck or require space for reflective practice and slow thinking to help them progress with the case. The principles used in Group Learning are underpinned by the Signs of Safety/Wellbeing practice approach which is now used by Childrens Services. If you would like to attend a Group Learning session as part of your development then please contact your Early Help Advisor who can arrange this for you. One Point Service
Team Around the Family (TAF)
Group Learning
Group Learning